Privacy Policy

Effective date: 1st day of December, 2023

https://www.firstcloudconsultants.com/ (the "Site") is owned and operated by First Cloud Consultants Ltd.. First Cloud Consultants Ltd. can be contacted at:

info@firstcloudconsultants.com
(876) 515-3999
157 Constant Spring Road, Kingston

Purpose
The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:

  1. The personal data we will collect;
  2. Use of collected data;
  3. Who has access to the data collected;
  4. The rights of Site users; and
  5. The Site's cookie policy.
This Privacy Policy applies in addition to the terms and conditions of our Site.

Consent
By using our Site users agree that they consent to:

  1. The conditions set out in this Privacy Policy; and
  2. The collection, use, and retention of the data listed in this Privacy Policy.
Personal Data We Collect
We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

Data Collected Automatically
When you visit and use our Site, we may automatically collect and store the following information:

  1. IP address;
  2. Location;
  3. Hardware and software details;
  4. Clicked links; and
  5. Content viewed.
Data Collected in a Non-Automatic Way
We may also collect the following data when you perform certain functions on our Site:

  1. First and last name;
  2. Email address;
  3. Phone number;
  4. Address;
  5. Payment information; and
  6. Auto fill data.
This data may be collected using the following methods:

  1. Creating an account;
  2. Booking a meeting; and
  3. Completing an Assessment.
How We Use Personal Data
Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

The data we collect automatically is used for the following purposes:

Security and Fraud Prevention;
Geolocation;
Network Management;
Localized Content and Advertising;
Localized Content and Advertising;
Compliance with Laws;
Website Optimization;
User Experience Improvement;
Targeted Development; and
User Engagement Analysis.
The data we collect when the user performs certain functions may be used for the following purposes:

Employed for personalized communication;
Identity Verification;
Direct marketing;
Account management;
Delivery and billing purposes;
Transaction processing; and
Fraud prevention.
Who We Share Personal Data With
Employees
We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Third Parties
We may share user data with the following third parties:

Service Providers;
Legal Requirements;
Business Transfers; and
Consent-Based Sharing.
We may share the following user data with third parties:

Contact Information;
Device and Technical Information;
Legal and Compliance-Related Information;
User-Consented Data;
Transactional Data; and
Aggregated or Anonymized Data.
We may share user data with third parties for the following purposes:

Service Provision and Operational Support:;
Improvement of Services;
Marketing and Advertising;
Legal Compliance and Security;
Business Transactions;
User Consent; and
Technical Support and Development.
Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose.

Other Disclosures
We will not sell or share your data with other third parties, except in the following cases:

If the law requires it;
If it is required for any legal proceeding;
To prove or protect our legal rights; and
To buyers or potential buyers of this company in the event that we seek to sell the company.
If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.

How Long We Store Personal Data
User data will be stored for seven years.

You will be notified if your data is kept for longer than this period.

How We Protect Your Personal Data
In order to protect your security, we use the strongest available browser encryption and store all of our data on servers in secure facilities. All data is only accessible to our employees. Our employees are bound by strict confidentiality agreements and a breach of this agreement would result in the employee's termination.

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

International Data Transfers
We transfer user personal data to the following countries:

United States.
When we transfer user personal data we will protect that data as described in this Privacy Policy and comply with applicable legal requirements for transferring personal data internationally.

Children
We do not knowingly collect or use personal data from children under 13 years of age. If we learn that we have collected personal data from a child under 13 years of age, the personal data will be deleted as soon as possible. If a child under 13 years of age has provided us with personal data their parent or guardian may contact our privacy officer.

How to Access, Modify, Delete, or Challenge the Data Collected
If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, or if you would like your data to be deleted or modified in any way, please contact our privacy officer here:

Hal Thompson
hal@firstcloudconsultants.com
(876) 515-3983
Unit 9, Gateway Professional Complex

How to Opt-Out of Data Collection, Use or Disclosure
In addition to the method(s) described in the How to Access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data specified below:

You can opt out of the use of their personal data for marketing emails or other direct marketing communications. You can opt-out by you can unsubscribe by clicking the "unsubscribe" link at the bottom of any marketing email or by updating their email preferences in the "Your Account" section of our website.
Cookie Policy
A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.

We use the following types of cookies on our Site:

Functional cookies
Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits;
Analytical cookies
Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site, etc;
Targeting cookies
Targeting cookies collect data on how you use the Site and your preferences. This allows us to personalize the information you see on our Site for you; and
Third-Party Cookies
Third-party cookies are created by a website other than ours. We may use third-party cookies to achieve the following purposes:
for advertising purposes on the respective social media platforms.;
understand how users interact with their site and other sites, aiding in improving user experience and website performance;
websites can present more personalized and relevant content.;
to track clicks on affiliate links and determine whether a sale has been made, which then informs the commission to be paid to the affiliate.; and
in tracking user interactions across multiple channels and websites, providing insights for customer service and sales strategies..
Modifications
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

Contact Information
If you have any questions, concerns or complaints, you can contact our privacy officer, Hal Thompson, at:

hal@firstcloudconsultants.com
(876) 515-3983
Unit 9, Gateway Professional Complex
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